Frequently Asked Questions
Everything you need to know about our luxury essentials and heritage craftsmanship.
What is Sunspel's shipping policy?
We offer standard and express shipping worldwide. Orders within the UK typically arrive in 2-3 working days, while international delivery times vary by destination. Free shipping is available on orders above a specific threshold.
How do I return or exchange an item?
You can return any unworn, unwashed items in their original packaging within 28 days of receipt. Simply use our online returns portal to generate a label and follow the instructions for a full refund or exchange.
Where are Sunspel products made?
We have been crafting garments at our factory in Long Eaton, England, since 1937. While we source some specialist materials globally, our core collection remains rooted in British manufacturing heritage.
How should I care for my Sea Island Cotton garments?
To maintain the longevity of our luxury cotton, we recommend washing at 30°C with similar colors, avoiding tumble dryers, and ironing on a low heat setting to preserve the natural fibers.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. Our garments generally follow a classic fit; however, if you are between sizes, we recommend sizing up for a more relaxed silhouette.